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Chat to Liberty experts from the comfort of your own home with our complimentary virtual appointments.
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Sisley Treatment Room Sisley Treatment Room

Complimentary Virtual Advice

Need extra guidance on your shopping? Book an appointment with our Liberty experts for one-on-one advice and inspiration, accessible in-store or from home.
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Liberty Store in London Service Bookings
Ask a Liberty Expert

Complimentary Advice

Need extra guidance on your shopping? Book an appointment with our Liberty experts for one-on-one advice and inspiration, accessible in-store. Just share your unique requirements and one of our friendly team of specialists will tailor your shopping experience and help you on your way to your next Liberty discovery.

Book an appointment Meet your experts Booking FAQs

Whether you’re in need of an interiors overhaul, personally-tailored beauty advice, a wardrobe refresh or inspirational gift ideas - your Liberty experts are on hand to help in a shopping session that suits.

Book an In-store Appointment

From new season fashion, to beauty and interiors, our in-store experts are on hand with tailored advice to help you get the most out of your visit

Here’s how it works

1

Making a booking

Select and book your appointment from the services above. We’ll ask for some details so we can contact you – don’t forget to let us know what advice you’re after so our expert can prep for you.

2

Enjoy your experience

For in-store appointments, once confirmed, we’ll let you know where and when to meet your expert via email, along with any additional details you’ll need ahead of your visit.

3

Seen something you like?

Like the look of something we’ve show you? Just let your expert or one of our team know – we will be happy to help with your purchase.

Meet one of our experts

Liberty Store in London Service Bookings

Emily Wheeldon

I am a lead Personal Shopping Stylist providing the highest standard of client advice, with expertise developed over 10 years. Able to completely understand my clients, I develop a tailored solution to match their fashion needs and personal profile, with a bold eye for the new and different, Confident, enthusiastic and highly personable have been used by clients to describe my approach.

Useful information

How much is it to attend an appointment?

All styling appointments at Liberty are free and at no cost.

If I can’t find my preferred service in the options listed above, can I still book an appointment

Yes, please email us at personalshopping@libertylondon.com and we will happily discuss your requirements for an appointment that suits or select "Can't find what you are looking for" appointment in the list of options when booking.

Where do I go for my appointment in-store?

Please meet your expert in the designated area listed in your confirmation email.

Do I need to bring anything with me to my appointment?

No, just bring yourself. However you are welcome to bring any of your key items you'd like your expert to match new product picks to.

My expert hasn’t turned up, what do I do?

For in-store appointments please head to Womenswear, 2nd floor, and ask for Personal Shopping.

If I’m inviting a friend, how do they join the appointment?

For in-store, please bring your friend along and meet your expert at the designated location.

What do I do if I want to purchase something after my appointment?

If you’d like to purchase anything that we show you, please make your stylist aware and we will be able to help you with your transaction.

How can I book another appointment with the same expert?

If you’d like to book another appointment with the same expert, please call us on +44 (0)208 159 6584 or email us at personalshopping@libertylondon.com and we will be able to help you.

Who should I contact if I have any more questions?

Please call us on +44 (0)208 159 6584 or email us at personalshopping@libertylondon.com and we will be able to help you.

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In-Store Product Advice